PRIVACY POLICY
Effective Date: 25th Feb, 2026
App Name: Closet Cycle
Location: United States
Closet Cycle (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and related services (the “App”).
By using Closet Cycle, you agree to this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
A. Personal Information
When you create an account, we collect:
Email address
First name and last name
Phone number (optional)
This information is used to create and manage your account.
B. Account & Authentication Data
We use Firebase Authentication to manage user accounts. This includes:
Login credentials (securely stored by Firebase)
Email verification status
Password reset records
We do not store your password in plain text.
C. Profile Information
You may choose to provide:
Username
Bio
Profile picture
Location (city/state)
Wardrobe preferences
This information is visible to other users.
D. Location Information
We collect:
GPS location or manually entered location
Location is used to:
Display your general location on your profile
Improve trade relevance and item recommendations
We do NOT perform background tracking or real-time monitoring.
E. User-Generated Content
We collect and store:
Photos and videos uploaded for listings
Item descriptions
Tags and metadata
Messages between users
Ratings and reviews
This content is necessary to operate the platform.
F. Payment Information
Payments are processed securely through Stripe (and/or PayPal, if enabled).
We do NOT store:
Credit card numbers
Full payment details
Stripe processes payment data according to its own privacy policy.
G. Shipping Information
When a trade is accepted, users provide:
Shipping name
Shipping address
Shipping labels are generated through Shippo. Addresses are only shared after trade acceptance.
H. Device Information
We may automatically collect:
Device type
Operating system
App version
Basic analytics data
This helps us improve performance and fix bugs.
2. How We Use Your Information
We use your information to:
Create and manage user accounts
Enable trading and payments
Generate shipping labels
Facilitate messaging
Provide customer support
Send notifications (trade updates, messages, etc.)
Improve app functionality and recommendations
Prevent fraud and abuse
Comply with legal obligations
We do NOT sell your personal data.
3. How We Share Information
We may share information in the following situations:
With Other Users
Profile information
Listings
Ratings and reviews
Location (general area only)
Shipping address (only after trade acceptance)
With Service Providers
We share limited information with:
Firebase (Google Cloud) – authentication, storage, database
Stripe – payment processing
Shippo – shipping label generation
Push notification services
These providers are contractually required to safeguard your information.
Legal Requirements
We may disclose information if required by law, court order, or government request.
4. Data Security
We use industry-standard security measures, including:
HTTPS encryption
Firebase security rules
Secure cloud storage
Role-based access controls
However, no system is 100% secure. Use of the App is at your own risk.
5. Data Retention
We retain personal information as long as:
Your account is active
Necessary to provide services
Required for legal or regulatory compliance
If you request account deletion:
Your account and associated data will be deleted within 30 days
Some transactional records may be retained if legally required
6. Your Privacy Rights (U.S.)
Depending on your state (e.g., California under CCPA/CPRA), you may have the right to:
Request access to your personal data
Request deletion of your data
Request correction of inaccurate information
Opt out of certain data uses
To exercise your rights, contact us at:
[Insert Support Email]
We will respond within legally required timeframes.
7. Children's Privacy
Closet Cycle is intended for users aged 13 and older.
We do not knowingly collect personal information from children under 13.
If we discover such data, we will delete it immediately.
Parents may contact us to request removal of a minor’s information.
8. Push Notifications
We may send:
Trade updates
Message notifications
Wishlist alerts
You may disable push notifications through your device settings.
9. Third-Party Links & Services
The App integrates with third-party services including:
Stripe
Shippo
Firebase
We are not responsible for the privacy practices of third-party services. Please review their privacy policies separately.
10. Account Deletion
You may request account deletion:
Through in-app settings (if available), or
By contacting support
All personal data will be deleted within 30 days, except where retention is legally required.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
If significant changes occur, we will notify users via:
In-app notification
Continued use of the App after updates constitutes acceptance.
12. Contact Us
If you have questions about this Privacy Policy, contact:
Closet Cycle Support
Email: contact.closetcycleofficial@gmail.com
Website: closetcycle.online